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Introducing Nexa to Strictly Plumbers

Nexa is excited to partner with Strictly Plumbers!


We are a leading provider of tech-enabled business services for home services companies of all sizes across the United States. Our mission is to help you grow and scale your business with our expert-level services, including:


  • Call Answering: Provide exceptional customer experiences without paying to train an in-house receptionist—our live agents handle questions, concerns, appointment scheduling and more, 24/7/365.
  • Inbound & Outbound Sales: Build a revenue-generating machine with our lead qualification, and inbound and outbound sales offerings.
  • Customer Intake: Streamline the customer intake process to improve customer experience, so that you can spend more time engaging in your business.


Maximize every opportunity when you let Nexa handle your calls, emails, sales and scheduling—24/7/365. We’re always open for your customers. Click here for special pricing—for Strictly Plumbers clients only!


4 Ways To Improve Your Sales & Marketing Strategy


As a business owner or operator, we know you’re willing to do whatever it takes to make your company a success. But what if we told you that you don’t have to do it alone? By delegating parts of your sales and customer experience process to a business services provider, you can improve sales and marketing strategy, create and capture more leads, grow revenue and increase customer retention while driving brand loyalty. Here are four ways to get started.


Make sure there’s always someone available to answer the influx of calls


Marketing campaigns can be a large-scale investment. If you don’t have enough staff available to field the influx of calls and queries, you’re losing some serious money. But hiring, training and onboarding extra in-house staff can get expensive and tedious. Instead of taking all of that on  yourself, consider partnering with a company like Nexa. Our 24/7/365 call answering services are staffed by expert agents trained in your business who provide a premium customer service experience without the overhead costs. Plus, onboarding is easy so you’ll get up and running quickly. With Nexa, there’s always someone available to capture and convert more leads—whether you need extra support after-hours, for overflow during busy times, or all day, every day (even weekends and holidays).




Outsource inbound and outbound sales to a team of experts


Let’s be honest—you and your team are busy enough without the added pressure of creating and managing a sales funnel. Even if you have an in-house sales rep or an entire team that’s dedicated to the process, there’s always an opportunity to fill the gaps. Have you considered outsourcing portions of your inbound and outbound sales process? You can create a lead-generating machine by partnering with Nexa. Here’s how it works: A call, email or message comes through and a Nexa sales expert not only answers, but is also trained to capture the right business opportunities, qualify the best leads for your company and even convert that lead, oftentimes on the spot. And, with outbound calling services, you can scoop-up leads your competitors leave behind with a proactive outbound calling strategy and scheduled callbacks, run by a team of lead generation experts. Keep your sales pipeline full, upsell and cross-sell, and build customer loyalty and increase retention along the way.


Create a strategy to capture and convert digital and website traffic


Did you know that 41 percent of consumers actually expect businesses to provide live chat and text customer service? If you don’t have a live chat application setup on your website, you’re losing business every day. With live chat and text customer service, you can convert website traffic into happy and paying customers, communicate with customers on their own time, grow revenue, build a more qualified sales pipeline and maximize marketing ROI by providing yet another channel to capture all of those qualified leads. Nexa’s people-powered live chat and text essentially creates a 24/7/365 customer service desk. There’s always a real person available to answer questions, schedule appointments and qualify leads in English and Spanish. Plus, you can combine with our call answering services and connect prospects and customers to a live phone agent for real-time lead conversion. In some cases, the combination of live chat and text and call answering services have been shown to increase conversion rates up to 40 percent.


Streamline and supercharge your intake process


You’ve done all of the work to market your business and drum-up and capture all of those qualified leads—but do you have a customer intake process that’s designed not just to capture customer data, but turn that data into smart analytics and insights that will help you make better business decisions? That’s exactly what Nexa’s customer intake service is designed to do. We field calls, emails, chats and messages, input all of the customer data into your chosen CRM and provide insightful reports and analytics through our proprietary mobile app and portal that help your business improve customer experience, track leads and grow revenue. Nexa fits easily into your workflow and we manage the data in real-time, so you’ll always have an accurate snapshot of your business at-the-ready.


Maximize Every Opportunity

Let Nexa handle your calls, emails, sales and scheduling—24/7/365. We’re always open for your customers. Click here for special pricing—for Strictly Plumbers clients only!


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